Joyee Games ("we", "us", "our") fully respects and is committed to protecting the right to privacy of our users ("users", "user", "you") who visit our websites, access or use our games whether played on mobile devices, personal computers, our websites or any other applicable platforms and/or devices ("our Games"), and access or use any services offered by us, including but not limited to technology services, customer support, competitive gaming activities, marketing and advertising (collectively, "our Services").
Our games are for entertainment purposes only and must not be used for gambling or any form of real-money wagering. Any attempt to use our virtual items, currencies, or game mechanics for gambling purposes is strictly prohibited and constitutes a violation of our Terms of Service.
We do not support, facilitate, or condone any form of gambling with our games. Users found to be engaging in such activities may have their accounts suspended or terminated immediately.
This Privacy Policy ("Policy") is provided to help you understand our practices related to the collection, use, storage, and disclosure of information we collect from or about you when you interact with us, your rights regarding the information provided to us, and how we transfer and secure such information.
Please read this Policy carefully to understand our practices regarding your Personal Data (as defined below) and access it frequently to understand the updates to this Policy. By downloading, accessing, using and/or interacting with our Services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Privacy Policy.
This Privacy Policy is incorporated by reference into the Terms of Service and is subject to the provisions of the Terms of Service.
Policy Updates: If we update this Policy, we will notify you by announcements in our Games. By accessing or using our Services after we have placed such a notice, you are deemed to have accepted the updated Policy.
For your better experience in our Services, we may require you to provide us with certain Personal Data while using our Services.
We may collect your Personal Data in the following ways:
We will collect and use your Personal Data only for the purposes described in this Policy.
We may collect some or all of the following information about you when you use our Services for legitimate interests:
If you sign up with your e-mail/mobile phone number when you create an account in our Games, you consent to provide some of your Personal Data, such as e-mail address, verification code by email or SMS, and password.
When you use our Services, you have choices about the information you provide on your Account, such as your profile picture, nickname, gender, date of birth and location.
When you purchase virtual currency or virtual items in our Services, we may collect and process your purchase and transaction record in the Services.
If you encounter any problems while using our Services, you may contact us and seek assistance through our technical and/or customer service.
We may store the ad identification number for the advertisement, such as Android ADID and Apple IDFA information and device information with your profile to track the success of our advertising if you click on advertisements in our Services.
During your use of our services, in order to improve our services and ensure the security of our services, we will automatically collect information about your devices or your usage of our Services, including:
We may also collect other information about you that we reasonably need to improve our products or services, including any feedback you provide when you contact customer service.
To the extent permitted by law, we may obtain your Personal Data from other individuals, business entities, public sources or other third parties.
↑ Back to topWe may use your Personal Data to send you updates about our Services, including exclusive offers, promotions, or new services.
You have the right to opt-out of receiving promotional communications at any time by:
Under data protection law, we can only use your Personal Data if we have a proper reason for doing so, e.g.:
We may use your Personal Data for:
We do not use your Personal Data for any automated decision making purposes.
↑ Back to topPersonal Data may be held at our offices and those of our third-party service providers or representatives and agents.
We will keep your Personal Data while you have an account with us or while we are providing you services. Thereafter, we will keep your Personal Data for so long as is necessary to:
We will not retain your Personal Data for longer than necessary for the purposes set out in this policy.
The security of your Personal Data is important to us and we implement security safeguards designed to protect your Personal Data.
Please note: No method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
When sharing, transferring, and disclosing your Personal Data, we uphold the principles and requirements of minimization, necessity, and legality.
WE DO NOT SELL ANY PERSONAL DATA TO THIRD PARTIES.
We will share your Personal Data only where necessary, such as with:
For the purposes described in this Policy, and to the extent permitted by applicable local laws and regulations and with your authorized consent, we may transfer your Personal Data to our servers in various locations for storage or processing.
In the circumstance that we transfer Personal Data outside of your jurisdiction, we will comply with relevant applicable laws and take appropriate security measures.
↑ Back to topOur Services are not intended for children under the age of thirteen (13) or the minimum age in the relevant territory if that age is older than thirteen (13) (the "Child" or "Children"), and we do not knowingly collect any personal information from such Children.
In the event that we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to delete such information from our records.
↑ Back to topJoyee Games strictly prohibits the use of our games, virtual items, virtual currencies, or any aspect of our Services for gambling, betting, wagering, or any other activity that involves staking something of value on the outcome of a game or event.
All virtual items, currencies, and other digital content within our games have no real-world value and are licensed for your personal, non-commercial use only. They cannot be redeemed for cash or used outside of our games.
You agree not to use our Services to:
We actively monitor for gambling-related activities and reserve the right to:
Joyee Games assumes no responsibility or liability for any losses incurred by users who engage in gambling activities using our Services, whether such activities are conducted in violation of this policy or otherwise.
If you encounter any gambling-related activities involving our games, please report them immediately to support@mail.joyeegames.com.
You have specific rights regarding your personal information, which include:
To exercise your rights, please sign into your account and visit "Account Settings" or contact our customer service.
To exercise the access, data portability, correction, and deletion rights, please submit a verifiable request to us by emailing us at support@mail.joyeegames.com.
We endeavour to respond to any verifiable request within one (1) month of its receipt.
↑ Back to topYou may receive links to third-party websites or content and services provided by third parties other than us during your use of our Services.
We encourage you to read and review the privacy statements of each Third-Party Service that you may choose to use.
↑ Back to topIf you have any comments, questions or concerns with respect to our Privacy Policy or Personal Data protection practices, please contact our DPO at:
Email: support@mail.joyeegames.com
(All requests must be labeled "Privacy Policy request" on the email subject line)
We will review your privacy or Personal Data requests and respond to you as soon as possible after verifying your user identity.
↑ Back to topIf you would like this Policy in another format (for example: audio, large print, braille) please contact us (see "How to Contact Us" above).
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